A certified Customer Support Executive with about Three years of experience, working in administrative and customer support roles.
Familiar with key customer service processes and possess a positive attitude at all times.
A motivated employee capable of building productive relationships, resolving complex issues, and contributing to company success in a wide range of customer issues.
Have well-mannered interpersonal as well as communication skills, coupled with excellent relationship-building capabilities.
In furthering my career in customer support, I am open to a new opportunity to work with a reputable organization and lend my passion.
Responsible for handling customer requirements, accurately
providing information to ensure the resolution of service complaints and
§customer satisfaction.
Escalates customers’ issues to the appropriate desk and ensures quick resolution.
Responsible for updating, filling, and retrieving old customers.
Consistently received positive feedback from clients and created re-business by developing long-term relationships with customers.
Provides general customer service support as assigned.
2018-2021
COMPUTER INSTRUCTOR/SECRETARY
EMMESCO ICT SERVICES
RESPONSIBILITIES:
Responsible for handling customer requirements, accurately
providing information to ensure the resolution of service complaints and customer satisfaction.
Escalates customers’ issues to the appropriate desk and ensures
quick resolution.
Cross-checking all customers’ files/documents before handing them over.
Responsible for trainees’ understanding/satisfaction during
class/lecture periods.
Education & Training
2011-2018
SENIOR SECONDARY CERTIFICATE EXAMINATION (SSCE)
Community Secondary Commercial School
2014
FIRST SCHOOL LEAVING CERTIFICATE
St. Jude’s Catholic Primary School
Location
General
Current Salary
N80,000
Experience
3+ Year
Gender
Male
Phone
09069330824, 08051029291
Email
ambcolesaint@gmail.com
Qualification
O' LEVEL
Address
Port Harcourt, Nigeria.
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